Treatment Guarantee

The following terms outline Bella Monte Recovery Center’s Treatment Guarantee. This guarantee applies to eligible individuals who meet the criteria described below and is subject to the terms and conditions outlined herein. Bella Monte Recovery Center, operating under Discovery MSO, reserves the right to modify or discontinue this guarantee at its discretion.

Eligibility Requirements

In the event that a client experiences a relapse during the first nine (9) months after successfully completing Bella Monte Recovery Center’s treatment program, and the client completed a minimum of sixty (60) days of treatment, Bella Monte Recovery Center may cover the cost of attending a sixty (60) day Relapse Response Treatment Program one additional time.

For the purpose of this guarantee, a sixty (60) day treatment stay means sixty individual days completed in a level of care where services were delivered and received and reimbursed by insurance.

To qualify for readmission under the Treatment Guarantee, the following conditions must be met:

• The client must have successfully completed the recommended residential treatment program at Bella Monte Recovery Center.
• The client must have completed detox and/or residential levels of care without insurance denials or coverage lapses during the original treatment episode.
• The client must have paid all financial obligations associated with the first treatment program and have no outstanding balances owed to Bella Monte Recovery Center or any affiliated entities under Discovery MSO.
• The relapse must occur within nine (9) months of the client’s final discharge date from residential treatment.
• The client must have complied with the discharge recommendations and aftercare plan provided by the Bella Monte Recovery Center treatment team.
• The client must contact the Admissions Department seeking readmission within nine (9) months of the final discharge date.

Limitations

The following limitations apply to this offer:

• Travel expenses, third-party physician fees, and prescription medications are not included and remain the responsibility of the client.
• Services provided by outside medical providers or facilities (including emergency room visits, hospitalizations, urgent care visits, outside lab services, or prescriptions) are not included.
• Transportation to and from any Bella Monte Recovery Center facility is the responsibility of the client.
• The Treatment Guarantee is non-transferable and may only be used once.
• The complimentary sixty (60) day treatment period must be used consecutively within nine months of discharge.
• Any unauthorized departure, administrative discharge, or discharge Against Medical Advice (AMA) before completion of the program will result in forfeiture of the remaining treatment days under the guarantee.
• Bella Monte Recovery Center reserves the right to determine the most clinically appropriate facility placement. If no beds are available at the time of relapse, admission may be scheduled when space becomes available within a Discovery MSO-owned facility.
• The qualifying stay for the guarantee must be a paid stay.

Bella Monte Recovery Center reserves the right to deny participation in the guarantee program for individuals previously discharged for disruptive behavior, harm to other clients, or failure to comply with residential program policies.

Bella Monte Recovery Center also reserves the right to terminate a second treatment stay if any of the following occur:

• Disruptive behavior
• Harm to other clients
• Noncompliance with program rules or residential procedures
• Determination by medical or clinical providers that a higher level of care is required
• Determination by the facility administrator that continued treatment would not be therapeutically beneficial or would negatively affect the treatment environment

Administrative decisions related to these determinations are final.

Definitions

A relapse refers to a return to ongoing substance use or addictive behaviors rather than a single isolated event from which the individual quickly recovered.

Successful completion of treatment means completing the recommended levels of care consistent with the individual’s treatment plan at Bella Monte Recovery Center.

SMS Messaging Terms

Discovery MSO may communicate with individuals by SMS text message for purposes such as responding to treatment inquiries, coordinating admissions, appointment reminders, and providing program-related updates.

By providing your mobile phone number through this website, admissions forms, or other communication with Discovery MSO, you consent to receive SMS text messages from Discovery MSO.

Message frequency may vary depending on your interaction with our admissions or clinical teams.

You may opt out of receiving SMS messages at any time by replying STOP to any text message you receive. After sending STOP, you will receive a confirmation message and will no longer receive SMS messages from us.

If you need assistance, reply HELP to any message or contact our admissions team directly.

Message and data rates may apply depending on your mobile carrier and service plan.

Wireless carriers are not liable for delayed or undelivered messages.

SMS messaging should not be used for emergency communication. If you are experiencing a medical or mental health emergency, please call 911 or seek immediate professional assistance.

Phone numbers and personal information collected for SMS communications are handled in accordance with our Privacy Policy. Mobile information will not be sold, rented, or shared with third parties for marketing purposes without your consent.

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