This Privacy Policy describes how and when Bella Monte Recovery Center (the “Company”) collects, uses, and shares information about you when you visit our Sites. By using the Sites, you consent to the collection, transfer, manipulation, storage, disclosure, and other uses of information collected from you as described in this Privacy Policy.
This Privacy Policy applies only to information collected online through our Sites and not to information collected offline, including telephonically, via email, or through any other means. It governs the use of our website and related digital services and explains how we collect, process, and protect your data. If any portion of this Privacy Policy is unacceptable to you, do not use the Website. Your use of this Website constitutes acceptance of this Privacy Policy.
When you visit our Sites, our servers automatically log certain information, which may include:
Internet Protocol (IP) address
Browser type and language
Web request details
Date and time of your request
Cookie information and unique browser identifiers
Information about how you interact with the Site
You may provide personal information when:
Subscribing to a newsletter
Filling out a form
Commenting on a blog
Contacting us for information or support
Requesting a placement or consulting service
Providing insurance or payment details
The types of personal information we collect may include:
Name, email, phone number, and mailing address
Insurance and treatment-related details
Payment information
Health-related information necessary for referrals
We may combine information received through our Sites with data obtained from service providers to improve our services.
We may monitor and/or record telephone conversations for quality assurance, training, or security purposes.
We use the information we collect to:
Process placement and consulting requests
Personalize your experience and improve our services
Respond to inquiries and provide support
Administer site functionality and user interactions
Ensure compliance with Terms of Use and applicable laws
Improve the security and integrity of our website
Conduct internal research and analysis
Communicate service-related updates
We do not use mobile phone numbers or SMS consent data for unsolicited marketing purposes.
We do not sell or trade your personal information.
We may share information only as necessary with:
Service providers that support website operations, communications, or business functions
Legal or regulatory authorities when required by law
Successor entities in the event of a merger or acquisition
We do not share personal information with third parties or affiliates for their own marketing or promotional purposes.
We may share aggregated, non-identifiable data for analytical or research purposes.
We use cookies and similar technologies to:
Enhance your browsing experience
Store user preferences
Monitor site traffic and interactions
We may use analytics tools, such as Google Analytics, to understand how users interact with our website. These tools collect data in an aggregated and non-identifiable manner.
We do not currently respond to “Do Not Track” (DNT) signals due to a lack of consistent industry standards.
Under HIPAA and applicable state laws, you have the right to:
Inspect and obtain a copy of your PHI
Request amendments to your PHI
Request an accounting of disclosures
Request restrictions on certain uses of your PHI
Request confidential communications
File a complaint if you believe your rights have been violated
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no system is completely secure, and we cannot guarantee absolute security.
We do not knowingly collect personal information from children under 13. If such information is identified, we will take steps to delete it.
We take precautions to protect information sent via email but cannot guarantee confidentiality. We are not responsible for unauthorized access to email communications.
Information shared in public areas may be visible to others. We are not responsible for how third parties use such information.
Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies before providing information.
We may update this Privacy Policy at any time. Changes will be posted on this page, and continued use of the Site constitutes acceptance of those changes.
Discovery MSO uses text messaging and dialing technologies to communicate with clients and prospective clients on behalf of Bella Monte Recovery Center.
By providing your phone number through our website, forms, or communications, you consent to receive text messages related to admissions, scheduling, treatment coordination, and other service-related communications. These messages may be sent using automated technology where permitted by law.
Message frequency varies based on your interaction with our admissions and care teams.
Message and data rates may apply depending on your mobile carrier.
You may opt out at any time by replying STOP, END, QUIT, CANCEL, or UNSUBSCRIBE to any message. After opting out, you may receive one final confirmation message.
For assistance, reply HELP or contact us directly.
Wireless carriers are not responsible for delayed or undelivered messages.
Discovery MSO is committed to protecting your mobile information and SMS consent data.
Mobile phone numbers, SMS opt-in data, and SMS consent records are not shared, sold, rented, or disclosed to third parties or affiliates for marketing or promotional purposes.
SMS consent data is used solely to provide messaging services and related admissions, scheduling, treatment, care coordination, and support communications.
Any sharing of mobile information with service providers is strictly limited to what is necessary to deliver SMS communications and operational support.
Service providers are required to maintain the confidentiality and security of this information.
We maintain administrative, technical, and physical safeguards to protect SMS data from unauthorized access or disclosure.
If you have any questions or concerns about this Privacy Policy, you may contact us at:
Bella Monte Recovery Center
68111 Calle Las Tiendas
Desert Hot Springs, CA 92240
Email: info@bellamonterecovery.com
Phone: (442) 276-3600
